Revolutionising Jewellers Block Insurance: Centrestone’s Technology-Driven Vision

In an industry steeped in tradition, where craftsmanship and trust have always been paramount, insurance has often lagged behind. Jewellers Block policies – the cornerstone of protection for the trade – have historically relied on paper-based processes, lengthy proposal forms and manual underwriting. But at Centrestone Jewellers Block, we believe it’s time for change.

Led by CEO Lachlan Renshaw, Centrestone is harnessing cutting-edge technology to transform how jewellers access, manage and benefit from specialist insurance – making it faster, fairer and more transparent than ever before.

A Digital-First Approach

“Technology isn’t about replacing the personal touch that jewellers value,” says Lachlan Renshaw. “It’s about removing the friction that has frustrated the trade for decades – endless paperwork, delayed quotes and opaque pricing – while preserving the specialist expertise that only a dedicated Jewellers Block provider can offer.”

Centrestone’s online platform allows jewellers to request tailored quotations in minutes rather than days. Intuitive digital forms guide users through the process, with smart validation and tooltips explaining technical terms. Once submitted, advanced underwriting algorithms – backed by decades of jewellery-specific data – enable rapid, accurate risk assessment.

“We’ve invested heavily in proprietary systems that understand the nuances of the jewellery trade,” Renshaw explains. “From recognising different alarm grades to automatically applying seasonal stock increases, our technology ensures quotes are not just quick, but genuinely reflective of each business’s individual profile.”

Real-Time Policy Management

The revolution doesn’t stop at quotation. Centrestone clients benefit from a secure online portal where they can:

• View and download policy documents instantly
• Request mid-term adjustments (e.g., increased stock limits for peak seasons)
• Report claims digitally with guided step-by-step support
• Track claim progress in real time

“Empowering jewellers with immediate access to their policy information gives them control and peace of mind,” notes Renshaw. “In our industry, stock values can fluctuate dramatically – a major buying trip or busy wedding season can change everything overnight. Our platform makes it simple to keep cover current without unnecessary delays.”

Smarter Risk Prevention

Centrestone is also pioneering preventative technology. Future developments include integration with smart security systems and IoT devices, allowing proactive monitoring and risk alerts.

“We’re exploring partnerships that could notify clients of potential issues – such as alarm faults or unusual activity patterns – before they become claims,” Renshaw reveals. “The goal is simple: use technology not just to pay claims faster, but to help prevent losses in the first place.”

Specialist Expertise, Enhanced by Technology

Importantly, Centrestone’s technological revolution never compromises the human element that defines true specialist insurance.

“Our underwriters remain jewellery experts first and foremost,” emphasises Renshaw. “Technology handles the routine processes, freeing our team to focus on complex risks, bespoke solutions and building long-term relationships with clients.”

This blend of cutting-edge systems and deep trade knowledge is already delivering results: faster quotations, more accurate pricing, smoother claims and greater transparency.

The Future of Jewellers Block Insurance

As Lachlan Renshaw concludes: “Jewellers Block insurance has protected the trade brilliantly for over a century. Now, with Centrestone leading the way, technology will make it even better – more accessible, more responsive and more aligned with how modern jewellery businesses actually operate.”

For jewellers seeking specialist protection without the traditional hassle, the future is already here.

Centrestone Jewellers Block – Specialist insurance, revolutionised.